An excellent stay. Took advantage of the cycle Derry package. A great day out cycling the greenway and taking the whole city in. Our stay was top class from moment one when we bumped into Gary in the carpark and he went out of his way to help us (we had not even checked in!) all staff we encountered were excellent. We dined for breakfast and dinner and found the food of really good quality. We were well looked after. We had really great music too on the Saturday night. The COVID controls were also brilliant. Can't fault will return.
Would recommend everything about this hotel, from the friendly efficient staff to the delicious food. Well worth a visit.
As usual the overall experience at Bishops Gate hotel was excellent. In particular the friendly and helpful staff add significantly to the experience. Looking forward to our next visit to Derry and staying again at the hotel.
I have some experience in working in the hospitality industry and was involved in staff training, and I can honestly say the staff in this hotel are among the best customer focused and friendly I have encountered in a long time. Congratulations everyone and keep it up you should be very proud. We will be back. Thank you.
This is the most fantastic hotel, excellent staff, great food and the rooms are just luxury . We thoroughly enjoyed our stay and I must say even though everything was first class, the staff were what sets it apart from others.