Reviews

Anon,
4.8

08.05.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

From checkin to checkout everything was absolutely spot on! A little thing my husband rates his hotel stay on is believe it or not ‘fried eggs!’ His pet hate is warmed up breakfast and food under warmers, so, he was delighted to have a fresh breakfast put in front of him. If that’s okay then everything else is a bonus! We will absolutely be returning.

Anon,
5.0

08.05.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Beuautiful hotel room and loved our dinner in the dining room.

Anon,
5.0

03.05.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

A fantastic hotel and fantastic staff without exception. Even the weather was good!

Anon,
5.0

01.05.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Fabulous hotel- friendly yet efficient staff. Outstanding food and service. Well done and keep it up! I will definitely be visiting again.

Anon,
5.0

29.04.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had an amazing experience staying in the Bishopsgate Hotel. On arrival we had a surprise call to say we had been upgraded for our one night stay. We were delighted with this and it turned out to be the hotels Penthouse Suite. The door man and receptionist on duty were very welcoming and efficient and friendly . The suite was absolutely stunning with lovely views over the city . Decor and comfort rivalled any top 5* hotel we have ever stayed in and was so nice ... we didn’t get time to explore the city ! We dined in the hotel restaurant on a pre theatre menu with friends . The choice of menu and service were excellent and despite having to eat at 6 pm ... the restaurant was in full swing and there was a lovely buzz from fellow diners . The next day we had breakfast in our room . It was a little cold on arrival but the choice and selection of items was great and service was good . Our checkout experience was hassle free and we had the same lovely receptionist. I can see how the Bishopsgate team have won nathional awards .. they provide a very personal bespoke service and have a genuine interest in their guests . I would recommend the Bishopsgate Hotel highly to anyone visiting Derry and I hope we can find an occasion to come back and stay !