Reviews

Ruth,
5.0

11.05.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Really enjoyed our stay everyone very helpful and friendly. Food was super will be back .

Patrick,
5.0

09.05.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

This was a surprise unplanned and MAGNIFICENT experience for my wife and I. It was only a one night stay and we nearly always eat outside of the Hotels we stay at but this time we didn’t and it was absolutely fantastic. The hospitality or maybe a better term, the friendliness of ALL of the staff was off the charts fantastic. It was our first time in Derry city and the welcoming and warm nature of the people was heartening. The two ladies at the reception Amanda and Robyn ( it think) were so welcoming and I had only booked the hotel 15 mins earlier as we arrived in the city after getting a recommendation from a friend in Omagh. Ryan and Katie at the bar were super helpful and attentive with the food and drinks.(loved the gin cocktails). Michael as the concierge was exceptional from arrival and valet of car, to city guide advice to general strong, beautiful and professional presence any time we met him. I have already recommended the hotel and the bar/restaurant to some friends. Of course anyone reading this should also know that the location and history of the building is PERFECT. I can’t imagine there is a better location in the city for such an hotel. I wish you all the best of luck in your business. Your attention to detail AND QUALITY shows EVERYWHERE. Patrick Galway and Saratoga California

Ann,
5.0

05.05.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We really enjoyed our stay. Thank you. Will definitely be back. 😊

Alexander,
5.0

23.04.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

An great experience for the entire weekend. Everything was perfect and staff excellent/friendly. Definitely stay there again when back in Derry.

Timothy,
5.0

21.04.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We have stayed for 3 consecutive years and every year are extremely impressed with staff and accomodations. Our favorite hotel in all of the island of Ireland.