Reviews

Rosena ,
5.0

03.12.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Wonderful staff and surroundings, the upgrade for our 10 year wedding anniversary made it very special and memorable. Thank you.

Amy,
5.0

03.12.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

All the staff were very friendly. Mícheal was very kind and welcoming. He went out of his way to say hello to us whenever we met him.

Julie,
5.0

03.12.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

A wonderful experience from the moment we checked in. I have travelled a great deal and have to say that the service we received was exceptional. We received a genuine and warm welcome, were shown to our room and given great advice about what to see and do. We ate in the bar and the food was delicious as were the gins and cocktails we sampled. Breakfast was tasty, fresh and set us up for the day. We loved our too brief stay and hope to be back soon!

Emma,
5.0

16.11.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Just perfect! Staff, rooms, food, drinks, cleanliness, smiliness, decor - cannot fault this place. Working away from home is such a drag but this is the only place I will stay in Derry from now on! Emma, London

Peter,
5.0

16.11.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We really enjoyed our stay in Bishops Gate on Sunday Nov 11th, and will definitely return. We felt very comfortable and it was like a home from home in the hotel. Very friendly staff who couldn’t do enough to make us feel at home and happy!