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Reviews

marie,
5.0

25.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Brilliant hotel, with the nicest most helpful staff you could find. Very well located and the hotel is very comfortable and very well maintained. Will be back again!

Michelle,
5.0

23.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Exceptional service when we stayed the staff were so friendly and informative they even sent my phone charger back to me via post. The food was outstanding the rooms so comfortable we can’t wait to stay again

Jacqueline,
5.0

23.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had a wonderful stay, came home relaxed and happy. We will be back as soon as we can. Thankyou

Loretta,
5.0

21.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Exceptional Hotel! Staff & Food 100%

Denise,
5.0

19.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very friendly and welcoming staff throughout the hotel made for a most enjoyable stay. The food at dinner and breakfast was excellent. All covid procedures were in place and we felt safe and well looked after. The hotel is an old building that has been beautifully restored. Derry itself is a great place to visit and this hotel is the perfect base.